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Terms and Conditions 


Cambridge Colour Consultants

In Home Colour Consultation Service

  • The In Home Colour Consultation Service is charged at £195.00 per two hours inclusive of VAT payable at the time of booking. For this fee you will receive a visit to your home from one of our expert Colour Consultants to discuss colour schemes.

  • If your home is located outside of a 10 mile radius of Cambridge City Centre then a extended travel fee may apply depending on distance. Please contact us prior to booking to check if a fee applies.

  • A £10.00 booking fee is included in the consultation price of £195.00. In the event you would like to cancel this service within 48 hours of booking you will receive a full refund minus the £10.00 booking fee, therefore a refund of £185.00. If you wish to cancel after 48 hours of the original booking it is at the discretion of Cambridge Colour Consultants.

Cambridge Colour Consultation Service

  • The Colour Consultant will discuss colour, style and appropriate usage of paints, wallpapers, and paint finishes. After the consultation you will be sent a specification report of each suggested scheme.

  • The minimum booking time is two hours. If your consultation lasts less than two hours no refund shall be made. If it lasts more than two hours an additional charge may incur and should be paid at the time of the consultation prior to the additional time being delivered.

  • The Colour Consultation Service is an aesthetic advisory service only, providing advice in relation to colour schemes. Drawings illustrating the design are not provided, neither is it a project management service. The cost of paint and wallpaper is not included in the fee.

  • Please note cancellations/change of consultation date/time can be made up to 2 business days prior to the appointment date. If the consultation is cancelled within 48 hours of the appointment, no refund will be made. If the consultation is moved within 48 hours of the appointment, no refund may be given and a charge made for the next appointment.

  • Any estimated quantities of product required are provided in good faith. We advise that you or your chosen contractor check and confirm quantities of all products prior to placing your order. Advice given in relation to application is also given in good faith, and you should confirm your individual requirements with your contractor.

  • The Colour Consultant will use reasonable endeavours to attend on the day and time agreed. However, Cambridge Consultants shall not be liable in relation to any matter (e.g. cancelled appointments or late arrival for an appointment) where such default arises as a result of any event outside their reasonable control including (but not limited to) travel disruption.

  • Except as expressly set out in these terms and conditions, Cambridge Colour Consultants shall noty be liable for any loss or damage including consequential losses (e.g. any additional contractor costs) howsoever arising as a result of (a) the Colour Consultant’s advice or (b) any delayed or cancelled appointment beyond the value of the fees paid by the client. Your statutory rights as a consumer are not affected.

  • These terms and conditions shall be governed by English Law and any dispute arising under or in connection with them shall be decided by the English Courts.

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